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Design, Installation, Maintenance

What is the Landscape Installation Process?

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Embarking on a landscape installation project is an exciting endeavor that can transform your outdoor space into a personalized sanctuary. At Miller Landscape, we understand the significance of this process and are committed to guiding you through each step with expertise and care. From initial consultation to final walkthrough, our team is dedicated to ensuring a seamless and satisfying experience that exceeds your expectations.

Navigating the Landscape Installation Process

As you start with your landscape installation journey, our step-by-step process is designed to simplify and streamline the experience for you. Beginning with an in-depth consultation, we take the time to understand your vision and requirements, providing personalized recommendations tailored to your needs. Whether you're envisioning a serene garden retreat or a dynamic outdoor entertainment area, our experienced project managers and designers are here to guide you every step of the way.

Step 1 - Have a Consultation

Depending on the type of project, meet with one of our project managers or designers. Not every project will need a design, but some extensive or larger projects may require one. Our reps will typically complete your quote on-site, but depending on the size of the project, they may have to send it via email or come out to present it to you. During our busier seasons, it may take up to a week to complete.

Step 2 - Do Your Homework

Review the information in your Sales Folder. Taking the time to get to know the company you are potentially signing a contract with is the most important part of the landscape process. The Sales Folder should contain photos, a business license, an insurance certificate, financing information, current watering guidelines, and our MALTA membership information. Review and compare our quote with other quotes you may have gathered, but be sure of exactly what the price includes. Visit Kudzu.com to search for customer reviews. Find out as much as possible about the company and be sure that you are not only reviewing price, but quality and reliability as well.

Step 3 - Sign

Have your rep make any final revisions to your quote and finalize your thoughts on your project. In order to schedule your project and order the materials, Miller Landscape requires a deposit, a signed contract, and a signed estimate. This can be done in several ways. We can receive the documents by fax (770.591.5700), email (britany@millerlandscape.net), or address (1630 Barnes Road, Woodstock GA 30188). We accept John Deer Financing, check or card by phone.

Step 4 - Install

After we receive your deposit and signed documents, someone from our Purchasing and Planning Department will contact you to discuss what day would be best to install your project. Depending on the time of year, this processing time can take up to a week. If you have a date that it needs to be completed by, for a special event etc., then we will do our best to do so.

Step 5 - Final Payment and Walk Through

At the completion of your project, the project manager will conduct a final walk-through and collect final payment. The walk-through ensures that you will have the opportunity to look closely at our work and inform us of any dissatisfaction whatsoever.

Step 6 - Warranty

One of the best reasons to select Miller Landscape to install your project is our incomparable warranty policy. Our plant warranty is 90 days, however if you use us as your regular maintenance service, we will warranty them as long as we do the maintenance. The warranty for hardscape projects (stone, pavers, woodwork, etc.) will be negotiated with the customer at the time of signing, but begins at 1 year.

At Miller Landscape, our commitment to excellence extends beyond the completion of your project. With our incomparable warranty policy and ongoing support services, we ensure that your outdoor space remains beautiful and functional for years to come. From initial consultation to final walkthrough, we're here to make your landscape installation journey a seamless and satisfying experience. Contact Us today to schedule your consultation and take the first step toward creating your dream outdoor oasis.